5.11 PSA - N-able

Credentials Requirements:

  • UserName:
    Email-id for the Account for API User (you can exclusively create one for api user)

  • Password

Password for the Account

 

Custom Settings:

  • CustomerId:
    Represents the EndUser.

  • ServiceItemId

ServiceItem

 

Permission for the Api User :

  • All Permission Under HelpDesk

  • Read Data via Public Api, ManageData via Public Api

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