5.3 PSA - Super Ops

Owned by Cameron Barker
Last updated: Aug 21, 2024
1 min read

SuperOps Integration Documentation

Credentials Requirements:

  • API URL:
    The base URL for the SuperOps API (e.g., " https://api.superops.ai/msp" or for Europe, " https://euapi.superops.ai/msp"). Change to the other if the one not worked.

  • Customer Subdomain:
    Please enter only the unique subdomain for your organisation, without the "https://" or ".superops.ai". For example, if your organisation’s URL is https://roboshadow.superops.ai/, you should enter only roboshadow.

  • Bearer Token:
    The token for API authentication.

Custom Settings:

  • Client AccountId:
    The ID of the client account in SuperOps.

  • UserId:
    The ID of the user within the SuperOps system.

Note:

SuperOps integration will not work if IP restriction is enabled in your SuperOps account, as the API access is also restricted by IP. Please disable the IP restriction if there.