1.6 Clean Uninstall the RoboShadow Agent

Owned by Richard Hughes
Last updated: Sept 09, 2024 by Cameron Barker
1 min read

  1. In the Windows “Apps and Features”, uninstall the RoboShadow Agent and the RoboShadow Update Service.

  2. Delete the following folder “C:\ProgramData\RoboShadow”.

  3. In the registry, delete the following entry “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\RoboShadowLtd”.

  4. If the device is seen in the RoboShadow Portal, navigate to https://portal.roboshadow.com/devices and remove the device using the “Trash can” icon.

  5. If the device appears on the Cyber Heal page https://portal.roboshadow.com/cyber-heal, remove the device using the “Trash can” icon.