1.4 Agent Rescan

Owned by Cameron Barker
Last updated: Sept 09, 2024 by Richard Hughes
1 min read

 

The RoboShadow Agent will rescan as follows:

  • Every 12 hours the device is online.

  • On machine restart.

  • Restarting the RoboShadowAgent Windows Service.

  • If the device is licenced (Control Enabled) in Cyber Heal, you can trigger via the Rescan button. https://portal.roboshadow.com/cyber-heal

  • When a Cyber Heal command is sent to a device, a rescan command is sent after the command is complete.

  • You can view Cyber Heal command history for a device here: https://portal.roboshadow.com/cyber-heal > click the right-hand arrow next to a device > Commands tab.