2.9 Changing email address

Owned by Cameron Barker
Last updated: Sept 18, 2024
1 min read

  1. Log into the Portal using your email.

  2. Navigate to https://portal.roboshadow.com/account/organisations > Invite Users > select your organisations, enter the New email address and choose role: Admin.

Email 1.png

 

  1. Register a new account https://portal.roboshadow.com/login using New email address

  2. On registration you will be shown any invites for this user. Accept the invites.

  3. If you miss this step, create a temp organisation on registration and any outstanding invites will be shown within the Portal, under the username menu.

image (5).png

 

  1. Once you are all setup with the correct user email account, let us know and we’ll delete the previous incorrect account.