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Jira Integration Documentation

Credentials Requirements:

  • API URL Name:
    Please enter only the domain name part of your Jira instance URL, without the "https://" or ".atlassian.net". For example, if your Jira instance URL is https://roboshadow.atlassian.net/, you should enter only RoboShadow.

  • Username:
    The email address associated with your Jira account. User Should have access to manage ticket in the Project.

  • API Token:
    The token generated for API access.

  • Project Key:
    The key of the Jira project where issues will be created.

Custom Settings:

  • IssueType:
    Specifies the type of issue to be created in Jira.(For Eg: Task, Service Request etc..)

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