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SuperOps Integration Documentation

Credentials Requirements:

  • API URL:
    Please enter only the unique subdomain for your organisation, without the "https://" or ".superops.ai". For example, if your organisation’s URL is https://roboshadow.superops.ai/, you should enter only RoboShadow.

  • Customer Subdomain:
    The unique subdomain for your organization (e.g., "roboshadow" for https://roboshadow.superops.ai/).

  • Bearer Token:
    The token for API authentication.

Custom Settings:

  • Client AccountId:
    The ID of the client account in SuperOps.

  • UserId:
    The ID of the user within the SuperOps system.

Note:

SuperOps integration will not work if IP restriction is enabled in your SuperOps account, as the API access is also restricted by IP. Please disable the IP restriction if there.

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