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Currently this is a manual process, the migrate Agent’s feature will be coming to the Portal soon.

 

On the device to be migrated:

  1. Stop the RoboShadow Agent Windows Service.

  2. Delete the following file C:\ProgramData\RoboShadow\Rubicon\Control\Data\PublicKey

  3. In the registry at the following locations, replace the OrganisationId value with your new organisation ID which can be found here https://portal.roboshadow.com/account/organisations.

                                                    i.     Computer\HKEY_LOCAL_MACHINE\SOFTWARE\RoboShadowLtd\Rubicon\Agent

                                                   ii.     Computer\HKEY_LOCAL_MACHINE\SOFTWARE\RoboShadowLtd\Rubicon\Control

4. In the previous organisation Portal, navigate to https://portal.roboshadow.com/devices.

                                                    i.     Delete the device using the trash can button next to the device.

5. On the device, start the RoboShadow Agent Windows Service.

                                                    i.     This will generate a new PublicKey file, and the device should appear in the new organisation within minutes.

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