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  1. Log into the Portal using your email.

  2. Navigate to https://portal.roboshadow.com/account/organisations > Invite Users > select your organisations, enter the New email address and choose role: Admin.

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  1. Register a new account https://portal.roboshadow.com/login using New email address

  2. On registration you will be shown any invites for this user. Accept the invites.

  3. If you miss this step, create a temp organisation on registration and any outstanding invites will be shown within the Portal, under the username menu.

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  1. Once you are all setup with the correct user email account, let us know and we’ll delete the previous incorrect account.

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