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Credentials Requirements:

  • Domain:
    The Please enter only the unique subdomain for your FreshService account (e.g., "roboshadow" for organisation, without the "https://" or ".freshservice.com". For example, if your organisation’s URL is https://roboshadow.freshservice.com/), you should enter only RoboShadow.

  • Requester Email:
    The email address of the requester (e.g., "paul.johnson@roboshadow.com").

  • API Key:
    The API key for authentication.

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