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Got to Admin-> Company Settings & Users
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Select Resources/Users -> Resources/Users
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Select New drop down -> New API User
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Enter the details and press Generate Key(Username) and Generate Secret (Password). The Press Custom (Internal Integration) and give a name, You will get the Tracking Identifier also. Please Save and Close. If not saved it will not Work.
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Jira Integration Documentation
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API URL Name:
The domain name for your Zendesk.(e.g., "https://{domain}.zendesk.com/api/v2/tickets").Username:
The email address associated with your Zendesk account.Password:
The password for the Zendesk account.
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· Select All Tickets
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Halo Integration Documentation
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For authorization, we use the client_credentials method with the Client ID and Secret.
Create a new application in the page: https://{domain}.halopsa.com/config/integrations/api/applications.
Ensure permissions are set to read:tickets and edit:tickets read:customers. You can create a client at:
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Go to the page and click New
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In the Details select Client ID and Secret (Services)
Press Generate
You will now get ClientId and Secret
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In the Permissions Tab enable read:tickets, edit:tickets, read:customers
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Atera Integration Documentation
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Go to Admin then select API
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