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Got to Admin-> Company Settings & Users
 

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  • Select Resources/Users -> Resources/Users

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  • Select New drop down -> New API User

 

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  • Enter the details and press Generate Key(Username) and Generate Secret (Password). The Press Custom (Internal Integration) and give a name, You will get the Tracking Identifier also. Please Save and Close. If not saved it will not Work.

 

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Jira Integration Documentation

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·         Select All Tickets

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Halo Integration Documentation

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For authorization, we use the client_credentials method with the Client ID and Secret.
Create a new application in the page: https://{domain}.halopsa.com/config/integrations/api/applications.
Ensure permissions are set to read:tickets and edit:tickets read:customers. You can create a client at:

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Go to the page and click New

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In the Details select Client ID and Secret (Services)
Press Generate
You will now get ClientId and Secret

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In the Permissions Tab enable read:tickets, edit:tickets, read:customers
 

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Atera Integration Documentation

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Go to Admin then select API

 

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