RoboShadow Agent and Update Service Uninstall Commands
You will need to uninstall the RoboShadow Agent and the RoboShadow Update Service.
The uninstall command is tied to the Agent or Update Service version installed. The product code is unique to the version installed.
If the latest Agent version 4.16.2.24 and Updater Service 3.1.0.2 is installed, then the example uninstall strings below will work for your uninstall commands.
You can find the uninstall commands in the registry at these locations:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Right click the “Uninstall” registry folder > Find > search for “roboshadow agent” and “roboshadow update”
Example:
DisplayName = “RoboShadow Agent”
DisplayVersion = 4.16.2.24
UninstallString = MsiExec.exe /X{DD2C070F-CBDD-4CF4-9816-E5A73F97BF84}
DisplayName = “RoboShadow Update Service (64bit)”
DisplayVersion = 3.1.0.2
UninstallString = MsiExec.exe /I{834548EE-A3D7-464E-ADD9-5DF63BFCD7F4}
NOTE: For the updater change /I to /X : MsiExec.exe /X{834548EE-A3D7-464E-ADD9-5DF63BFCD7F4}
To silent uninstall add /qn to the end of the command:
DisplayName = “RoboShadow Agent”
UninstallString = MsiExec.exe /X{DD2C070F-CBDD-4CF4-9816-E5A73F97BF84} /qn
DisplayName = “RoboShadow Update Service (64bit)”
UninstallString = MsiExec.exe /X{834548EE-A3D7-464E-ADD9-5DF63BFCD7F4} /qn
To create an uninstall log:
MsiExec.exe /X{DD2C070F-CBDD-4CF4-9816-E5A73F97BF84} /qn /l*v uninstall.log
MsiExec.exe /X{834548EE-A3D7-464E-ADD9-5DF63BFCD7F4} /qn /l*v uninstall.log